SMS Messaging Program Terms

Effective April 16, 2026 · RxBuddy (operated by RxCompanion)

1. Program Description

By registering and providing your mobile phone number, you expressly consent to receive recurring automated text messages (SMS) from RxBuddy at the number you provide. When you sign up at rxbuddy.us/register, you can add your medications and receive automated text message reminders at the times you choose.

2. Types of Messages You Will Receive

Scheduled medication reminder alerts (e.g., "Time for your Synthroid 50mcg")
Adherence follow-ups (e.g., "Did you end up taking your Enalapril?")
Dose confirmation responses (e.g., "I've marked your medication as taken")
Post-dose wait timers (e.g., "It's been 30 minutes, you're good to eat now")
Wellness check-ins and side-effect follow-ups
Responses from our AI-powered wellness companion
One-time phone verification codes (OTP) during registration
Caregiver adherence notifications (if the patient granted access)
Pet medication reminders for registered pet owners

3. Message Frequency

Recurring messages. Message frequency varies based on your medication schedule, adherence responses, and follow-up timers. Typically 1–10 messages per day. You control the frequency by adding or adjusting medications in your account at rxbuddy.us. Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan. RxBuddy does not charge for the service itself, but standard carrier messaging fees apply.

4. How to Opt In (Subscribe)

You opt in to receive RxBuddy SMS messages by completing the following steps on our website:

Visit https://rxbuddy.us/register and choose your registration type (patient, family/caregiver, provider, or pet owner).
Provide your mobile phone number on the registration form.
Check the required SMS consent checkbox, which reads:
"I agree to receive recurring automated SMS medication reminder messages from RxBuddy. Message frequency varies; up to 10 msgs/day. Msg & data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. See our Terms, Privacy Policy, & SMS Terms."
Verify your phone number by entering a one-time verification code (OTP) sent to your phone via SMS. No reminder messages are sent until verification is complete.

For family/caregiver registrations, the caregiver confirms on the registration form that the patient agrees to receive messages. The patient must independently verify their phone number before any reminders are sent.

5. How to Opt Out (Unsubscribe)

You can opt out at any time using any of these methods:

Text STOP to any RxBuddy message. You will receive a confirmation: "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."
Additional opt-out keywords: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT.
Disable reminders in your account settings at rxbuddy.us.
Email support@rxbuddy.us to request removal.

6. Help

Text HELP or INFO to any message for assistance. You will receive: "Reply STOP to unsubscribe. Msg&Data Rates May Apply." You can also contact us at support@rxbuddy.us.

7. Supported Carriers

RxBuddy supports all major US mobile carriers including AT&T, T-Mobile, Verizon, and others. Service availability may vary by carrier. Carriers are not liable for delayed or undelivered messages.

8. Privacy & Data Use

Your phone number is used solely to deliver medication reminders and related wellness messages. We do not sell, rent, or share your phone number or opt-in data with third parties for marketing purposes. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Contact

RxBuddy (operated by RxCompanion)

Email: support@rxbuddy.us

Website: https://rxbuddy.us